Here are some simple truths: When you give someone a gift, you expect them to say "thank you." And when a donor makes a contribution to your nonprofit, you should always say thank you. In writing. It doesn't have to be handwritten. It could be a typed letter. Or even email. Whatever medium you choose, your "thank you" should have some basic elements. Follow these four simple steps and you'll take your thank you letters from average to All Star! (read more)

I'm sharing the most-read posts of the Let's Talk Nonprofit blog from the last decade. I re-read them all, and they're just as relevant today as when they were originally published. My goal was always to provide information that would help nonprofits grow and thrive. I'm grateful for all of the readers who made these posts so popular. Here's your top 10! (read more)

Whether your nonprofit operates on a calendar year or fiscal year, what happens in December is critically important to your annual fundraising success. Giving spikes at the end of the year and fully one-third of December's gifts occur on December 31. So, how can you raise more money in the last four weeks of the year? Here are 4 actions you can take now to raise more money in the next 4 weeks. (read more)

Does your nonprofit have 100% board giving? If you do, is every board member making a personally meaningful gift? While 100% giving participation is an important goal, how much each board member actually gives is important, too. Everyone can't give at the same level, and they shouldn't. So, rather than suggesting a "board minimum," this post offers a better way for each board member to identify the right amount for them to give. (read more)

Chances are, so__ething is missing from your f_undraising appeals. Here's a formula: simply combine 'you' copy, 'me' copy, and 'it' copy with two envelopes, and you're on your way to a winning appeal. This post explores those three types of copy and the two envelopes you need, using a real-life example from my mailbox. (read more)

In case you missed a post (or just want to re-read a favorite), here are the top 5 nonprofit newsletter articles from 2020. Rankings are based on email open rates and social shares. (read more)

It happens every December. A lot of people will be out of the office. In fact, many nonprofits are closed the last three days of the year. Yet those are some of the busiest giving days of the year! Just because you're taking time off doesn't mean you should stop fundraising. This post offers a copy-and-paste message that will make it easy for your donor to give to your nonprofit in December, even when you're not there to help. (read more)

Before you sit down to write your next fundraising letter, think about this. It's more than a "letter" - it's a package. Yet there are key elements that many nonprofits overlook when writing their appeals and putting the package together. I've written before about small things that can make a big difference in your next fundraising appeal. This post will look at four big things that can make an even bigger difference in your campaign results this year. (read more)

Legal experts in the U.S. and Canada report there has been increased interest in updating and writing wills since the coronavirus outbreak. Why? It's a little like toilet paper hoarding. It's about being in control. We can't control a global pandemic. But we can put our affairs in order. And lots of people (including your donors) are doing that now. And you can help them. This post will show you how. (read more)

A funny thing happens when you ask donors to "Please send $1000, $500, $250, $100, or $50." Fewer people respond, and gifts are lower. Here's why. Smaller donors might think their gift can't help. (Because they see those big numbers first.) And larger donors, who could give more, often give less. (Because you "only" asked for $1,000. True story.) Instead, there's one number that all of your donors can relate to: your core number. And that one number can help you raise more money. (read more)

In case you missed a post (or just want to re-read a favorite), here are the top 5 nonprofit newsletter articles from 2019. Rankings are based on email open rates and social shares. (read more)

Nonprofits want to hear more donors say "Yes!" (Yes? Yes!) So why do so many nonprofits miss the mark in their fundraising letters? Before you send your next appeal letter to the printer, take a minute to see if you can say "yes" to these three simple questions. You'd be surprised at how many fundraisers can't say their letters do these three things. (read more)

Have you heard of the 40-40-20 rule? It has HUGE implications for your fundraising success. For years, direct mail marketers and advertisers have followed this cardinal rule. The "40-40-20 rule" states that the success of any campaign ultimately depends on these three factors: 40% on the audience, 40% on the offer, and 20% on the creative. This post will show you how to turn a good fundraising offer into a great one. (read more)

Even if you've never seen "The Godfather," you probably know its most famous line. Marlon Brando, as Don Corleone, utters "I'm gonna make him an offer he can't refuse." Take away the sinister tone, and you have a brilliant piece of fundraising advice. Your "offer" is a key part of any successful fundraising appeal. Yet far too many nonprofits fail to make any sort of offer at all. This post explores "offers," what they are, and how to use them in your next fundraising appeal. (read more)

When you keep more donors, you'll raise more money. It's really as simple as that. Yet too many nonprofits focus on "donor acquisition" - or getting new donors. Smart fundraisers know that the money lies in "donor retention" - or keeping the donors you already have. The fact is you won't be able to keep all of your donors. But you can keep more of them. Here's how. (read more)

Fundraising is a cycle: ask, thank, report, repeat. Unfortunately, far too many nonprofits skip the "report" piece. And, the fact is, if you skip the reporting step, you're losing donors. Why? Because research finds that donors just want three things before they'll give again. One is "measurable results on their gifts at work before they are asked for more money." This post explores how you can report measurable results (or outcomes) to your donors. (read more)

Are your thank you letters personalized, personal, or both? Putting your donor's name in the letter and referring to the gift amount? That's personalization. Thanking your donor for something specific that they did? That's personal. This post will give you a few examples of how I made some thank you letters personal. Then I'll share some ways you can make your own thank you letters more personal, too. (read more)

There's a saying, "If you've met one foundation, you've met one foundation." It's true. Funders have different priorities. They're different sizes. They all have different trustees and different sized staffs. They also have different ways of making decisions. Yet one thing that all funders have in common is this: there's usually a method to the madness when it comes to their decision-making. Understanding the process from a funders' perspective can help you in your overall grantseeking process. (read more)

Your nonprofit relies on donations from individual donors. And, chances are, you're a donor to other nonprofits as well. Do you pay attention to how different organizations thank you when you make a donation? I sure do. Recently, I made modest, but equal, gifts to a dozen nonprofits. What happened next inspired this post. (read more)

For a lot of nonprofits, June 30 marks the end of the fiscal year. Most nonprofits use their bottom line as the primary measure of success. And many will use it as the only way to measure the success of their fundraising program. The thing is, meeting your budget numbers shouldn't be your only fundraising goal. (read more)

PowerPoint presentations are a staple at most conferences. And as the title of this post suggests, PowerPoint seems to be here for good - or at least for the foreseeable future. If you're a trainer, and you use PowerPoint, you need to learn to use well, so you can help people learn. (read more)

Unless you're an accountant, you probably don't like tax forms. But if you're a nonprofit (and especially if you're a grant seeker), you should love them. That's because tax forms - specifically the 990-PF - are a terrific, free research tool. Tax forms are a treasure trove of information. You can learn about a foundation's giving guidelines, how much they give, who they've given to recently, and so much more. (read more)

There's a new school of thinking is that overhead isn't a bad thing, especially when those expenses are being used for growth. I like Peter Drury's metaphor - that overhead is like cholesterol. There's good cholesterol and bad cholesterol. Just because your number is high, that doesn't necessarily mean it's a bad thing. Do you know your number? (read more)

Do your board meetings feel like a necessary evil? Well, there's hope. You can have better board meetings. Great board meetings are possible, but they don't just happen. They take planning, preparation and a commitment from everyone, from the board officers to each and every board member. Here are 14 tips for better board meetings, with specific suggestions for your board chair, treasurer, secretary and the individual board members. (read more)

You know those conference name badges with the colorful ribbons that say "Speaker," "Sponsor" and the like? I attended a conference recently where some attendees were wearing strips that said "Bored Member." (They were tchotchkes from the exhibitor's hall, and they were the hottest item there.) Silly as it seems, it does make you think. Does your nonprofit have "bored members?" Are you one yourself? If you answered yes, here's how you can change that. (read more)

Do your donors feel special? I do, and it's thanks to some tremendous work by nonprofits in my adopted hometown of Bozeman, MT. I made 10 modest gifts to 10 nonprofits on Give Big Day and watched to see what would happen. Wow! Here are some of the ways that I've been thanked for those donations over the last 90 days. Steal these ideas and you'll make your donor's day! (read more)

Organizers expected Give Big Day 2015 would raise $100 million nationwide. I want to give a shout out to my friend Bridget and all those who made the first #GiveBigGallatinValley event such a success. Their efforts raised nearly $240,000 in 24 hours. This month, I'm sharing some of the things Bridget did and ideas you can use when planning your next online giving event. (read more)